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Since 1923
Twin Pond Farm
Legal

SMS Terms & Conditions

These terms govern the Twin Pond Farm text-messaging program. By opting in you agree to them. Last updated July 5, 2026.

1. Program description

Twin Pond Farm offers an SMS program that sends account and service messages — including one-time login/verification codes, order and pickup updates, and (with your consent) news, seasonal harvest updates, and promotional offers — to customers and staff who opt in.

2. How to opt in

You may enroll in the program by:

  • Submitting your mobile number and agreeing to these terms on our Text Alerts sign-up page;
  • Checking the SMS consent box during checkout or account sign-up; or
  • Requesting a one-time login code in our apps (entering your number and tapping “Send code” is your request to receive that verification text).

Consent to receive marketing texts is not a condition of any purchase.

3. Message frequency

Message frequency varies. Login/verification codes are sent only when you request them. Account and order messages are sent as needed. If you opt in to promotional messages, you may receive recurring messages (typically no more than a few per month).

4. Cost

Message and data rates may apply. Twin Pond Farm does not charge for the texts, but your mobile carrier's standard messaging and data rates apply based on your plan.

5. To opt out (STOP)

You can cancel at any time by replying STOP to any message from us. After you send STOP, we will send one confirmation message and then stop sending SMS messages to that number. You may also reply UNSUBSCRIBE or CANCEL. Note that opting out of marketing texts may not stop essential login/verification codes you request.

6. For help (HELP)

Reply HELP to any message for assistance, or contact us at (732) 863-9363 or hello@twinpondfarm.com.

7. Supported carriers

The program is available on major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.

8. Privacy

We use the information you provide only to operate this messaging program. We do not sell your personal information, and we do not share mobile opt-in data or consent with third parties for their own marketing. See our Privacy Policy for details.

9. Changes to these terms

We may update these terms from time to time. Material changes will be posted on this page with a new “last updated” date. Continued participation after a change constitutes acceptance of the updated terms.

10. Contact

Twin Pond Farm · (732) 863-9363 · hello@twinpondfarm.com